If you need programming, we first suggest you contact your local radio dealer. If you cannot, we can hire a radio programmer to program your radios. The cost is $25 per radio. The programming is limited to 16 conventional channels unless an existing code plug file is provided. You can request programming after placing your order. Please keep in mind, that our programming vendor will not program GMRS, FRS, or MURS frequencies.
We offer free shipping for all domestic orders above $199 (applies to the United States only). For orders below $199, shipping is $14.99. For Canadian orders, please add the items to your cart to determine the shipping costs. Note, you are not obliged to purchase the items by doing this. For certain heavy items, like repeaters, we may charge an additional shipping surcharge. The cost of the surcharge will be shown to you before checking out.
We do not have a holiday return policy. Our standard return policy applies.
Yes, we accept PayPal. To pay with PayPal, simply add the item(s) to your cart that you wish to purchase, and then select the "PayPal Express Checkout" on the Shopping Cart page.
Due to our velocity- and discount-selling model, we do not provide flash codes. Our radios are sold in mixed lots and come from multiple sources. The flash codes will vary; but the radio features are guaranteed to match the online description.
We can be reached at 631-444-5000. Our business hours are 9:00 AM to 6:00 PM Eastern Time. For technical and research-related questions, we encourage you to submit your question online so we can forward your request to a technician. You can submit a question online at by clicking here. Online questions are generally responded to 7 days per week.
Click here to learn more about the Haloid GUARANTEED Refurbished program and it’s related warranty coverage.
When your order is shipped, the shipping company will assign it a tracking number. Tracking numbers are generally updated within 48 business hours of receiving your order. To find the tracking number, check your email or visit the order status page . If, for some reason, you are unable to locate your tracking number after 48 hours, please contact our Customer Team below.
