WARNING: Hackers Using Real Bank Phone Numbers to Steal Banking Info

Cyber thieves are using caller ID spoofing tools to trick consumers into sharing access to their banking information via Smartphone apps. The thieves call consumers from phone numbers associated with major banks, like Chase or Wells Fargo, and then ask to verify a Zelle transaction.

The criminals are able to fake the bank's phone number due to access to caller ID spoofing calls, which allow them to emulate almost any phone number in the United States. The thieves have even advised skeptical callers to Google the phone # they are calling from to verify they are actually from the bank.

Once they convince the consumer they are from an actual bank, they will attempt to gain access information to their banking information by asking the caller to download an app to verify their Zelle information is correct.

The hackers are well spoken and appear to be American. They are fluent in American-style English and very conversational. Unlike other scam callers which are often obvious, these callers are professional.

If you receive a call from your bank, we highly suggest you exercise extreme caution before sharing any information or clicking on links they send you. 

Why are we sharing this?
While this alert is not specific to the LMR industry, our company's president was targeted 3 times in one week. According to representatives from Chase, the use of caller ID spoofing is new. Hence, we wanted to help get the word out.